NHS Trust Procurement Exercise
OK so I need to blow our trumpet again!!!!!
I was thrilled to discover yesterday that an NHS Trust has spent more or less the entire of 2015 carrying out a 'Secret Shopping' exercise after completing a 3 year contract which they are very glad to be out of.
They bought a range of Shredding Machines of various makes from various sources then had their maintenance team disable them in order to guage which service agents and manufacturers were actually providing the best service not just talking the talk, and I am happy to say, yes, it was MCET.
We were judged on response times, product & industry knowledge, staff appearance & attitude, availability to name but a few and we came on top so in addition to securing that business we have now also been appointed UK Service agents for a major manufacturer of shredding machines who would also like to train our engineers on their print finishing machinery RESULT.
Once again guys this is all down to you keep up the excellent work it really is much appreciated you are a credit to MCET but more importantly to yourself - Thank you
Julie Pound, Tamworth
Thanks Carol. Jim has been a credit to your company – full communication and was really happy to help even though we added things here and there. Thanks so much.
David A...
We used a contractor for on-site destruction of confidential material, although found that with ever increasing costs, it became necessary to look for alternative options. The chosen option was to shred in-house, by way of shredders. We initially purchased around £100k worth of shredders which has cut out confidential waste expenditure by around £50k in the first year. However, in order to maintain the new fleet of shredders, along with the existing assets, I use the services of MCET as I have found their service to be reliable, cost effective and, importantly, honest – I’m not sold repairs or replacement machines I don’t need.
Procurement professional (The Midlands)
Annabelle
Further to our earlier telephone conversation I have pleasure in providing a quotation for a comparable machine to your existing model, price includes machine with 3 year warranty provided by MCET so no third party to contact if the worst should happen, delivery and collection and disposal (if required) of redundant machinery.
Your current machine is a 48 litre machine with 440W motor when making comparisons these are the two factors to consider all other features are really smoke and mirrors this tells you the machines capacity and power.
We would recommend an ??????? this machine is both powerful, compact and offers compliance under data protection for destruction of your confidential material.
Hi Carol
I hear the shredder has been delivered already.........that was quick amazing service and spot on advice as always. I hadn't had time to raise the purchase order following my telephone order!!!!!
Kind Regards
Deena - International Freight Forwarders
We came across MCET 4 years ago when on the verge of a massive fine from ICO partly as a result of buying the wrong shredding machines for our requirements. After the first meeting, I think I've already said this, I was sceptical because on meeting and discussing your services I felt they were too good to be true and we all know where that usually ends ... However we were desperate and decided to take the plunge and MCET have NEVER made us think twice about that decision all those promises from that first meeting came to speedy fruition, quick fixes were initiated to avoid the fines MCET installed compliant loan equipment within 48 hours free of charge whilst they did an audit and placed the correct machines for our long term use and the whole thing was so much cheaper than the fines we were facing. Carol I can not thank you enough never think of anyone else when it comes to shredders you are always at the end of the phone for advice and always have the solution.
Linda Mawson left this Google + review
First time experience of buying a shredder from this company - The customer service that I received from Carol was outstanding . It is unfortunately a long time since I have experienced service this good. I have no hesitation whatsoever in recommending this company to anyone.
OK so I need to blow our trumpet again!!!!!
I was thrilled to discover yesterday that an NHS Trust has spent more or less the entire of 2015 carrying out a 'Secret Shopping' exercise after completing a 3 year contract which they are very glad to be out of.
They bought a range of Shredding Machines of various makes from various sources then had their maintenance team disable them in order to guage which service agents and manufacturers were actually providing the best service not just talking the talk, and I am happy to say, yes, it was MCET.
We were judged on response times, product & industry knowledge, staff appearance & attitude, availability to name but a few and we came on top so in addition to securing that business we have now also been appointed UK Service agents for a major manufacturer of shredding machines who would also like to train our engineers on their print finishing machinery RESULT.
Once again guys this is all down to you keep up the excellent work it really is much appreciated you are a credit to MCET but more importantly to yourself - Thank you
Julie Pound, Tamworth
Thanks Carol. Jim has been a credit to your company – full communication and was really happy to help even though we added things here and there. Thanks so much.
David A...
We used a contractor for on-site destruction of confidential material, although found that with ever increasing costs, it became necessary to look for alternative options. The chosen option was to shred in-house, by way of shredders. We initially purchased around £100k worth of shredders which has cut out confidential waste expenditure by around £50k in the first year. However, in order to maintain the new fleet of shredders, along with the existing assets, I use the services of MCET as I have found their service to be reliable, cost effective and, importantly, honest – I’m not sold repairs or replacement machines I don’t need.
Procurement professional (The Midlands)
Annabelle
Further to our earlier telephone conversation I have pleasure in providing a quotation for a comparable machine to your existing model, price includes machine with 3 year warranty provided by MCET so no third party to contact if the worst should happen, delivery and collection and disposal (if required) of redundant machinery.
Your current machine is a 48 litre machine with 440W motor when making comparisons these are the two factors to consider all other features are really smoke and mirrors this tells you the machines capacity and power.
We would recommend an ??????? this machine is both powerful, compact and offers compliance under data protection for destruction of your confidential material.
Hi Carol
I hear the shredder has been delivered already.........that was quick amazing service and spot on advice as always. I hadn't had time to raise the purchase order following my telephone order!!!!!
Kind Regards
Deena - International Freight Forwarders
We came across MCET 4 years ago when on the verge of a massive fine from ICO partly as a result of buying the wrong shredding machines for our requirements. After the first meeting, I think I've already said this, I was sceptical because on meeting and discussing your services I felt they were too good to be true and we all know where that usually ends ... However we were desperate and decided to take the plunge and MCET have NEVER made us think twice about that decision all those promises from that first meeting came to speedy fruition, quick fixes were initiated to avoid the fines MCET installed compliant loan equipment within 48 hours free of charge whilst they did an audit and placed the correct machines for our long term use and the whole thing was so much cheaper than the fines we were facing. Carol I can not thank you enough never think of anyone else when it comes to shredders you are always at the end of the phone for advice and always have the solution.
Linda Mawson left this Google + review
First time experience of buying a shredder from this company - The customer service that I received from Carol was outstanding . It is unfortunately a long time since I have experienced service this good. I have no hesitation whatsoever in recommending this company to anyone.
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